Refund policy

All products sold by Bespoke By Suhas Grover are non-returnable or exchangeable.

Every single piece designed & produced in the Suhas Grover Store goes through stringent quality checks. Unevenness in the color and texture of print is not a fault but a beautiful characteristic of natural processes.

Any purchase can be exchanged for a different size or damaged product received. In case the size is not available, we shall provide you with store credit valid for 60 days. If you have any inquiries about size, fabric, or fit, you can call us at +91-8130775463  or email our customer care at bespokebysuhasgrover@gmail.com

All orders go through a stringent quality check before shipping. However, on the off chance that you have received a damaged product, please notify us at bespokebysuhasgrover@gmail.com within 12 hours (max. 24 hours in an emergency) of receiving the order.
 
In case of either a damaged product return or a size exchange, please write to bespokebysuhasgrover@gmail.com with the subject: RETURNS. Clothing sent to us without a prior email will not be accepted.
 
Bespoke By Suhas Grover Store must be notified within two days of receipt of clothes about your intent to exchange. Once the email is received, we accept returns within 10 days. The cost of any exchange is to be borne by the customer. Please send us back the piece as it is packed with tags, labels, and packaging.
 
If the piece is not received in the desired condition, we are authorized to take any decision. Also, no refunds shall be made.