Privacy policy

We at Bespoke by Suhas Grover, owned and operated by Bespoke by Suhas Grover, make every effort to ensure we protect your personal information. This Policy, in conjunction with our Terms and Conditions, explains how we may use the information we collect about you, as well as the rights you have over any personal information we hold about you. Please read this Policy and our Terms and Conditions; by accessing the Website you confirm to have understood and agreed to them. In case you want to avail of “Right to be forgotten” then please leave us an email at Bespokebysuhasgrover@gmail.com

 

INFORMATION WE COLLECT
We collect information about you (such as your name, email address, phone number shipping address, transaction details, and IP address) when you: visit the Website; register on or buy products on the Website; take part in our promotions, competitions, customer surveys, and questionnaires; or contact us via e-mail, phone or letter, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities and publicly available sources such as social media websites. This additional data helps us to check the accuracy of the data we hold about you and to send you the most relevant offers and promotions.

 

HOW WE USE YOUR INFORMATION
We collect your personal information to better understand you and to enable us to personalize your experience with  Store, including offers, promotions, and services to meet your needs. We use your information to personalize our services, offers, and promotions to you; operate your online account and your rewards for life account; process your online orders and in-store purchases; tell you about important changes to  Store; develop and improve our products and services; manage promotions, competitions, customer surveys and questionnaires; and check and verify your identity, and prevent or detect crime. (In performing such checks, your information may be disclosed to credit reference agencies who keep a record of that information, but these are not credit checks and your credit rating will not be affected.) From time to time, we may also share your information with carefully selected partners to enable them to help us provide you with the best service from  Store. However, we will never permit any of these partners to contact you directly with marketing information unless we have your consent and all our parties adhere to strict data protection policies.